Free Shipping on orders over $100

Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@blushandbloo.com

General Enquiries

We are only available online and have a dedicated team to answer any queries at: hello@blushandbloo.com

Yes we do. Please refer to this link: 

My Account

If you cant remember your password, please reset. 

If the issue persists, please email us at: hello@blushandbloo.com. Please include any screen shots of errors. 

Please email us at hello@blushandbloo.com

Please try to refresh your page and clear your cache. 

There could be a number of reasons this is happening. Please email us at hello@blushandbloo.com

We do not have access to passwords. Please change your password via the log in page to your account. 

Orders

We accept most credit and debit cards as well as Paypal

You can track your order, here: insert link

If you have not received your order within 7 days please email us at: hello@blushandbloo.com

Please email us immediately at hello@blushandbloo.com 

Where possible we will do our best to edit or cancel the order although we cant guarantee this will be possible. 

For refunds and returns please see here: insert link: https://www.blushandbloo.com/pages/refund-policy

Please let us know your requirements via email: hello@blushandbloo.com

Products

Our clothes are made in Italy and Australia

Yes, you can also refer to our online instructions

Refunds

Refunds will be issued within 5 working days. Please check your own bank policy.

Please allow 7 working days for your refund to appear and also check your banks own refund policy

Returns

Please refer to our returns policy here: https://www.blushandbloo.com/pages/refund-policy

Worn clothes are not eligible for returns

You have 14 days to return your items. Please refer to our returns policy here: https://www.blushandbloo.com/pages/refund-policy

Shipping

We offer free shipping within Australia.
We also ship World Wide. Currently international shipping costs are a flat rate of $20 AUD.

We ship our products within 3 working days so you should receive your order within 7 days

Shipping is free to all in Australia.
Currently international shipping costs are a flat rate of $20 AUD.

Thanks for visiting our page!